Who we are
Jacquelyn Freedman, MBA
Founder of Delta-V Strategies
Believe it or not, ever since I was a kid, I’ve wanted to work with organizations. I’ve always been a student of business and fascinated by what great leadership can achieve. I’ve learned from some of the best, and some of the worst, in a variety of positions from bartender and manufacturing technician to assistant director and national marketing manager.
My passion comes from having worked and interacted with people at all levels. I’ve seen firsthand how management’s attitudes and behaviors affect people’s performance and corporate results.
- I’ve worked on the shop floor manufacturing gas turbine blades and seen how a lack of engagement costs a company in rework and reputation.
- I’ve fielded hundreds of customer complaint calls and know how empathy and responsiveness affect customer loyalty and retention.
- I’ve managed an exceptionally diverse workforce and seen how management’s treatment of employees is reflected in their treatment of clients.
- I’ve lead product development efforts and know how customer input strengthens relationships and speeds up distribution efforts.
- And I’ve coordinated the efforts of R&D, sales, manufacturing, customer service and marketing and seen how a lack of direction results in internal conflict and a “silo mentality”.
These experiences, and my 20-plus years in both service and manufacturing, have shaped my philosophy and my approach.
I received my Bachelor of Arts from Tufts University and my MBA from Rutgers Business School and served for six years as the president of the Rutgers Business School Alumni Association. My belief in continuous growth and development applies as much to me as to my clients. I enjoy challenges that stimulate my thinking and enable me to bring world-class ideas, tools and techniques to my clients. I am a Growth Curve Specialist, having studied and been certified by Laurie Taylor, an original researcher on that project. I have worked directly with Peter Hunter, creator of the Breaking the Mould process, and was among the first U.S. consultants certified to use this powerful process. I hold a variety of certifications and am a member of the Odyssey International Consulting Consortium as well as a variety of professional organizations.
To promote and celebrate leadership
What is Delta-V?
Delta-V or ΔV, literally, means a change in velocity. Delta (Δ) being the Greek symbol for change and V representing velocity. The term delta-v is used in rocket science (specifically astrodynamics) to calculate the effort needed to change trajectory or course.
We chose Delta-V as it represents what we do, although not even remotely in a rocket scientist kind of way – guide clients in choosing a their course (orbit) and then helping to ensure that the organization can generate the force (their delta-v) necessary to reach the new orbit.
Rockets, like organizations, have significant momentum and don’t “steer” easily. Considerable thought and analysis are required to determine whether the rocket (or organization) has the appropriate fuel (resources) for the proposed maneuver. It takes tremendous planning, coordination, and effort to successfully achieve a change in direction. And, once the new orbit has been achieved, constant monitoring and fine-tuning (smaller delta-v’s) are necessary.
Taking the next step is simple.
Schedule a call.
Let’s talk about what’s been going on and see if we’re a good match.
Receive and execute the plan.
We’ll finalize and execute the plan together.
Watch your team transform.
Feel confident leading a team that can keep up with the needs of your business.